Mike Payne, father of Sophie said:"Sophie was a warrior. She fought her illness for many years but in the end, she lost the battle.
In her last four years she spent many periods in and out of different acute psychiatric wards. In our experience, the level of care she received during her final admission on Rose Ward was by far the most inadequate. Her care plan was almost non-existent. Less than 10% of self-harm incidents were reported and her overall care smacked of complacency on several levels.
We are so disappointed that the ward's communication with us was so poor. We were not informed of any incidents of self-harm, which we have learned about during the inquest, except those on the last day of her short life.”
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